How can I help you?

How long will it take for my print or product to ship?

Please allow up to 10 business days for production time.  Each item is made to order.
Shipping: up to 10 business days but ths can very based on country

* These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products.
** Shipping costs differ based on the type and quantity of products in an order.

Products are shipped with a third party producer and will take up to two weeks.

Return Policy

Any claims for misprinted/damaged/defective items must notify KristenDahms.com at kristendahmsart@gmail.com within 20 days after the product has been received. 

For packages lost in transit, must notify KristenDahms.com at kristendahmsart@gmail.com within 20 days after the estimated delivery date. 

Wrong Address - If customer provide an address that is considered insufficient by the courier, the shipment will be returned to the prouction facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:
 1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
 2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

Internation Shipping

Happy To Ship World Wide,
Please note that there are a few countries that I am unbale to ship to at this time: Crimea, Luhansk, and Donetsk regions in Ukraine Russia Belarus The Gaza Strip region in Palestine Ecuador Cuba Iran Syria North Korea

Customs Fees: Depending on the cutomer order’s destination and fulfillment location, your order might have customs fees the customer will have to pay. The fees vary depending on the order value, country limits, and other factors.

What if my product arrives damaged or defective?

Received an item that isn’t absolutely perfect on arrival? No worries! It would be our pleasure to get you a replacement ASAP.

Any claims for misprinted/damaged/defective items must notify KristenDahms.com at kristendahmsart@gmail.com within 20 days after the product has been received. 

Do you license your work for commercial projects?

Yes! Please contact me directly at KristenDahmsart@gmail.com

Do you offer wholesale, yes

Yes! Contact me directly at KristenDahmsart@gmail.com and I can send you my wholesale catalog.